Privacy Policy for Kowatek Online Store

Last Updated: 23-12-2023

1. Introduction

Welcome to Kowatek, your premier online store based in Nigeria. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information in accordance with the Nigerian Data Protection Regulation (NDPR).

2. Information We Collect

We may collect and process the following types of personal information:

• Personal details such as your name, address, and contact information.
• Transaction information, including details about purchases made on our website.
• Device and usage information, which may include IP addresses, browser types, and other technical data.
• Financial information for payment processing (Note: We do not store payment details on our servers).

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you regarding your orders, promotions, and newsletters.
• To provide customer support and respond to inquiries.
• To analyze usage data and improve our website, products, and services.

4. Information Sharing

We may share your information with:

• Trusted third-party service providers for essential functions such as order fulfillment and payment processing.
• When required by law or to protect our rights, comply with legal processes, or respond to lawful requests.

5. Security Measures

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• The right to access and update your account information.
• The right to opt-out of receiving promotional emails.
• The right to request the deletion of your personal information (subject to legal limitations).

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant updates via email or a prominent notice on our website.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at support@kowatek.com.

Thank you for choosing Kowatek. Your trust is of utmost importance to us.